CounterPath Bria 3.1 for Windows User Guide - Retail Deployments - Manual (Page 25)

Bria 3 for Windows User Guide – Retail Deployments
21
Attended Transfer – Call then Transfer
You can first speak to the target (the person you are transfering the call to), then click Transfer to complete the
transfer.
When the other person answers, the Transfer
Now button is enabled
Click the Transfer button
Type a name or number, or drag a contact
into the field
Then click the down arrow and choose Call first
The call is put on hold and a call entry field appears
When you are ready, click
Transfer Now. The call panel
closes
Bria phones the new person
You can hang up the
second call and return to
the first call
You can cancel the transfer
request and return to the
first call
Or if the other person does not want to
take the call, click Cancel and return to
the first call