Setting your online status, Changing your status, Setting up status indicators – CounterPath Bria 3.1 for Windows User Guide - Retail Deployments User Manual

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Bria for Windows User Guide – Retail Deployments

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Setting your Online Status

Changing your Status

Click the down arrow beside the online status indicator on Bria, and select the desired online status. See below.

Setting up Status Indicators

You can create a custom status indicator: click the down arrow beside the status indicator, and choose Custom
Message.

Indicator

Meaning for your Status

Meaning for Others’ Status

Available

Either:

• You have set your status to this value.

• Bria has determined that you are logged on but not on the phone or

idle.

When you have this status, Bria will automatically detect when you
are idle or on the phone, and change the status to match.

You can contact this person.

Busy

You have set your status to this value. Bria will never automatically
switch you out of this status; you must switch yourself.

You can contact this person.

Away

You have set your status to this value. Bria will never automatically
switch you out of this status; you must switch yourself.

You can contact this person.

On the phone

Either:

• You have set your status to this value. In this case, Bria will never

automatically switch you out of this status; you must switch
yourself.

• You started a phone call when your status was “Available”. When

your call finishes, your status reverts to “Available”.

You can contact this person.

Idle

You have not moved or clicked the mouse or pressed a keyboard key
for the Idle period. To set the Idle period see Softphone > Preferences
> Application.

As soon as you click the mouse or keyboard, your status changes to
“Available”.

You can contact this person.

Appear offline You have set your status to this value. The other person sees you as

offline, even though you are actually online. The other person cannot
tell the difference between this status and you really being offline.

The contact is either not logged on or
else is not set up to share online
status.

No icon

Not applicable

You are not watching the other
person’s status.

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