CounterPath Bria 3.1 for Windows User Guide - Retail Deployments - Manual (Page 24)

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3.6 Transfering a Call
Basic (Unattended) Transfer – Transfer this Call
You can transfer a call to any number without first speaking to the other person. The call will be handled in one
of these ways:
• If you hang up immediately and the other person does not answer, the person you are transferring will have
to hang up.
• If you do not hang up immediately and the other person does not answer, the call will come back to you
Type a name or number, or drag a contact
into the field.
Click the Transfer button
The call is put on hold and a call entry field appears.
The call may end immediately.
Or it may show “calling”, In this case, do not
hang up immediately: if the other person does
not answer, the call will come back to you.
Then click Transfer Now.