Back cover, Rockwell automation support, Installation assistance – Rockwell Automation 1756-EN3TR ControlLogix EtherNet/IP Communication Module Installation Instructions User Manual

Page 28: New product satisfaction return

Advertising
background image

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using
its products. At

http://support.rockwellautomation.com

, you can find technical

manuals, a knowledge base of FAQs, technical and application notes, sample code and
links to software service packs, and a MySupport feature that you can customize to
make the best use of these tools.
For an additional level of technical phone support for installation, configuration, and
troubleshooting, we offer TechConnect support programs. For more information,
contact your local distributor or Rockwell Automation representative, or visit

http://support.rockwellautomation.com

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the
information that's contained in this manual. You can also contact a special Customer
Support number for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational
when shipped from the manufacturing facility. However, if your product is not
functioning and needs to be returned, follow these procedures.

Allen-Bradley, ControlLogix, Rockwell Automation, RSLinx, RSLogix 5000, and TechConnect are trademarks of
Rockwell Automation, Inc.

Trademarks not belonging to Rockwell Automation are property of their respective companies.

United States

1.440.646.3434

Monday – Friday, 8 a.m. – 5 p.m. EST

Outside United States

Please contact your local Rockwell Automation representative for any technical support
issues.

United States

Contact your distributor. You must provide a Customer Support case number (call the
phone number above to obtain one) to your distributor in order to complete the return
process.

Outside United States

Please contact your local Rockwell Automation representative for the return procedure.

Publication 1756-IN612B-EN-P - December 2009

PN-57934

Supersedes Publication 1756-IN612A-EN-P - May 2009

Copyright © 2009 Rockwell Automation, Inc. All rights reserved. Printed in the U.S.A.

Advertising