Rockwell Automation 6185-C_B Industrial 15 12 Inch Monitor User Manual - Manual (Page 35)

Troubleshooting and Support 35
Publication 6185-5.1
Troubleshooting and Support Troubleshooting and Support Troubleshooting and Support Troubleshooting and Support
You can refer to this table to help identify the cause and offer a solution
to a problem. This table lists typical problems you may encounter.
Table G
Troubleshooting Table
Symptom Possible Problem Action
Power cord not connected. Connect the power cord.
No power available at outlet. Test outlet by plugging in a lamp or other
known good device.
Power cord faulty. Replace power cord.
Front panel status LED does not come on.
Monitor faulty. Have monitor serviced.
Screen saver activated. Check the status LED using the table
provided on page 9. Disable screen saver
by activating an input to the host system.
Contrast or luminance control not properly
adjusted. (Luminance control on 6185-C
only.) Turn brightness or luminance control UP.
Screen is blank.
Video cable problem. Check for proper installation of video
cable(s). Refer to installation instructions.
Replace suspected faulty cable(s).
Image is too bright or white. Contrast or luminance control not properly
adjusted. Turn brightness or luminance control
DOWN.
No image visible even when brightness
control is set full UP. Monitor is out of adjustment or faulty. Have monitor serviced.
Video cable problem. Check for proper installation of video
cable(s). Refer to installation instructions.
Replace suspected faulty cable(s).
Fault in video source. Test video source by connecting to
another monitor that is known to be
operational.
Image is dim, even with brightness and
contrast controls set full UP.
Fault in monitor. Have monitor serviced.
Video timing outside of range. Use the OSD to adjust the Clock Setting
(Page 28). Make sure timing is within
VESA. Image will not adjust.
Not operating in native resolution. When not in native mode black bands
appear at the top and bottom of the
screen. The native resolutions are as
follows:
• 1024x768 for 6185-C
•
800x600 for 6185-B
Image position changes are not saved. Position mode not saved correctly. Reposition the image using the OSD. Wait
5 seconds for the changes to be saved
before you turn off power.
Troubleshooting