Rockwell automation support, Installation assistance, New product satisfaction return – Rockwell Automation 2500 IntelliCENTER Software User Manual

Page 60: Documentation feedback, Back cover

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Publication MCC-UM001E-EN-P - March 2014

PN-245228

Supersedes PublicationMCC-UM001D-EN-P - November 2012

Copyright ©2014 Rockwell Automation, Inc. All Rights Reserved. Printed in USA.

Rockwell Automation Support

Rockwell Automation provides technical information on the Web to assist you in using its products.
At

http://www.rockwellautomation.com/support/

, you can find technical manuals, a knowledge base of FAQs, technical and application

notes, sample code and links to software service packs, and a MySupport feature that you can customize to make the best use of these tools.

For an additional level of technical phone support for installation, configuration and troubleshooting, we offer TechConnect support
programs. For more information, contact your local distributor or Rockwell Automation representative,
or visit

http://www.rockwellautomation.com/support/

.

Installation Assistance

If you experience a problem within the first 24 hours of installation, please review the information that's contained in this manual. You can
also contact a special Customer Support number for initial help in getting your product up and running.

New Product Satisfaction Return

Rockwell Automation tests all of its products to ensure that they are fully operational when shipped from the manufacturing facility.
However, if your product is not functioning and needs to be returned, follow these procedures.

Documentation Feedback

Your comments help us serve your documentation needs better. If you have any suggestions on how to improve this
document, complete this form, publication

RA-DU002

, available at

http://www.rockwellautomation.com/literature

.

United States or
Canada

1.440.646.3434

Outside United States
or Canada

Use the

Worldwide Locator

at

http://www.rockwellautomation.com/support/

americas/phone_en.html

, or contact your local Rockwell Automation

representative.

United States

Contact your distributor. You must provide a Customer Support case number (call
the phone number above to obtain one) to your distributor to complete the return
process.

Outside United States Please contact your local Rockwell Automation representative for the return

procedure.

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