Rockwell Automation FactoryTalk Transaction Manager User Guide - Manual (Page 23)

1
●
Welcome To FactoryTalk Transaction Manager
●
●
●
●
●
23
paths are in bold with a (>) separating the entries (e.g., go to File > New);
text you are asked to type is shown in Courier Bold (e.g., in this field, type
Work Week), and button names are shown in bold (e.g., click OK).
Training
One of the best ways to increase your proficiency at using Rockwell
Software products is to attend Rockwell Software training programs. Our
training programs can help you master the basics and show you how to
unleash the full potential of our software.
We offer a wide range of training programs, from regularly scheduled
classes conducted at Rockwell Automation facilities to custom-tailored
classes conducted at your enterprise. The size of each class is kept small
intentionally to maximize student engagement.
If you would like more information about our training programs, visit the
Rockwell Software site on the World Wide Web or contact the Rockwell
Software Training Coordinator. Our World Wide Web address and
telephone numbers appear on the inside front cover of this document.
Technical Support
Rockwell Automation’s support team of outstanding professionals provides
top-notch technical support-monitoring and tracking your experience with
our products to pave the road to your success in understanding and
improving your factory performance.
Rockwell Automation provides full support for FactoryTalk Transaction
Manager. Questions concerning installation and the use of the software are
handled by the Rockwell Automation Customer Support Center, staffed
every day - except U.S. holidays - from 8 AM to 5 PM in your time zone for
calls originating within the U.S. and Canada.
To reach the Customer Support Center, call 1 (440) 646-3434 and follow the
prompts. For calls originating outside the U.S./Canada, locate the number in
your country by visiting http://www.rockwellautomation.com/locations.