Factorytalk metrics data objects, Enterprise connector error handling – Rockwell Automation FactoryTalk Transaction Manager User Guide User Manual

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6

Defining Data Objects

91

FactoryTalk Metrics Data Objects

You can only connect to FactoryTalk Metrics data objects from the
FactoryTalk Metrics Server. This connector is different from the other
connectors because it preprocesses the data before sending it to the database.
For more information, see the FactoryTalk Metrics User Guide.

Enterprise Connector Error Handling

This section describes the most likely FactoryTalk Transaction Manager
error conditions that can affect the enterprise connector.

Lost connection with enterprise connector- The Transaction Control
Manager service or FactoryTalk Transaction Manager service cannot
communicate with the enterprise connector. This may occur because the
enterprise connector service has stopped running, or the enterprise
connector is located on another computer and communication has been
interrupted. The Transaction Control Manager service or FactoryTalk
Transaction Manager service will create cache transaction files for
transactions that use historical logging (when the Use Cached
Transaction Files checkbox is selected on the Transaction Definition
dialog box). Therefore, you should store configuration cache files on
the same computer as the Transaction Control Manager service or
FactoryTalk Transaction Manager service.

Lost connection with enterprise database- The enterprise connector
cannot communicate with the database. This may occur because the
database service has stopped running, or the database is located on
another computer and communication between the computers has been
interrupted. The enterprise database connector stores the data to be
reapplied when the database connection returns.

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