Reloop JOCKEY 3 ME INKL. TRAKTOR LE 2 - Manual (Page 57)

ENGLISH
57
7.3 TROUBLESHOOTING
If any problem should arise while using Reloop Jockey 3 the following chart is the first drop-in center:
Symptoms Possible Causes Corrective Measures
The device does not
receive any power when
turning it on via the ON/
OFF Button -B56-. USB cord or mains ad-
apter are not connected
correctly. Check whether the USB cord is con-
nected correctly to a free USB port of
your computer and Jockey 3‘s USB port
-B69-. Please also check whether the
mains adapter is connected correctly to
the mains connection -B54-.
The Controller‘s LEDs are
only weakly lit and the
device does not react. The power supply is not
sufficient. Connect your computer to a secured
power line. Also it is necessary to con-
nect the included mains adapter to the
corresponding jack -B54-.
Not all outputs of the
integrated audio interface
can be selected in the DJ
software. The ASIO driver is not
installed correctly. Please install the ASIO driver again.
Also please read the paragraph „ASIO
Driver Installation“ in the chapter
„Computer Configuration“.
The audio interface‘s
sound is distorted. The ASIO driver is not
used.
The performance set-
tings of your computer
do not correspond to the
computer‘s capacity. Please make sure that the ASIO driver
is installed and is also being used. Ple-
ase refer to the paragraph „ASIO Driver
Installation“ in the chapter „Computer
Configuration“.
It is also possible that in the ASIO
driver‘s settings the available compu-
ter capacity has to be re-configured.
Open the settings in Traktor, select the
category „Audio Setup“ and click on
the „Settings“ button next to the sound
card selection window. Then select
„System Performance“ 4 „Normal“.
If the problems persist you can also
select „Relaxed“ in the same menu.
The DJ software does
not show any reaction to
the usage of any of the
contoller's control ele-
ments. Traktor LE is not configu-
red corectly.
Traktor Pro is not ins-
talled correctly. If you use the included Traktor LE versi-
on, start the Setup Wizard again. Refer
to the paragraph „Traktor LE Setup“ in
the chapter „Computer Configuration“.
When using Traktor Pro the mapping
has to be loaded again. To do so follow
the instructions in the paragraph „Trak-
tor Pro Configuration“ in the chapter
„Computer Configuration“.
The decks do not react to
the control elements of
the controller. The Deck Select Swit-
ches are in the IN1/IN2
position. Make sure that the Deck Select Swit-
ches are switched to the Traktor decks.
In analog mode the inputs
are not played via the
master output. The two Input Switches
are not in the MIX posi-
tion. Put both Input Switches to MIX positi-
on.
There is a problem that is
not listed here. Various causes. Visit the website www.reloopdj.com/
forum in order to get support regarding
your Reloop products.