Obtaining documentation, Cisco.com, Ordering documentation – Cisco 3800 Series User Manual
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Obtaining Documentation
11
Introduction to Hardware Documentation
OL-5965-01
To Receive a Return Materials Authorization (RMA) Number
Contact the company from whom you purchased the product. If you purchased the product directly from 
Cisco, contact your Cisco Sales and Service Representative. 
Complete the information below, and keep it for reference:
Obtaining Documentation
Cisco documentation and additional literature are available on Cisco.com. Cisco also provides several 
ways to obtain technical assistance and other technical resources. These sections explain how to obtain 
technical information from Cisco Systems.
Cisco.com
You can access the most current Cisco documentation at this URL:
You can access the Cisco website at this URL:
You can access international Cisco websites at this URL:
Ordering Documentation
You can find instructions for ordering documentation at this URL:
You can order Cisco documentation in these ways:
•
Registered Cisco.com users (Cisco direct customers) can order Cisco product documentation from 
the Ordering tool:
•
Nonregistered Cisco.com users can order documentation through a local account representative by 
calling Cisco Systems Corporate Headquarters (California, USA) at 408 526-7208 or, elsewhere in 
North America, by calling 800 553-NETS (6387).
Company product purchased from
Company telephone number
Product model number
Product serial number
Maintenance contract number