Canon DR-9080C - Manual (Page 68)

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Chapter 6 Troubleshooting
When the Scanner Is Not
Recognized
The following describes possible causes of your computer not recognizing the
scanner. Remedy the problem by following the procedure for the respective cause.
SCSI Connections
Cause The scanner is not correctly connected.
Remedy Connect the SCSI cables to the scanner in the correct way.
Cause The SCSI card is not correctly recognized.
Remedy Correctly connect the SCSI card referring to the SCSI card manual.
Also, check the following according to the OS that your computer is
running on.
<Windows 98 and Windows Me>
Click [Start]-[Settings]-[Control Panel]-[System], and then open the
[Device Manager] and check if “SCSI Controller” has an “x” or “!” on it.
If you can see one of these, then refer to the SCSI card’s operator’s
manual to reset the SCSI card.
<Windows NT 4.0 Workstation>
Click [Start]-[Settings]-[Control Panel], and then open the [SCSI
adapter] and check if the “SCSI card” is being recognized correctly. If it
is not correctly recognized, then refer to the SCSI card’s operator’s
manual to reset the SCSI card.
<Windows 2000 Professional>
Click [Start]-[Settings]-[Control Panel]-[System]-[Hardware], and then
open the [Device Manager] and check if “SCSI controller” has an “x” or
“!” on it. If you can see one of these, then refer to the SCSI card’s
operator’s manual to reset the SCSI card.
<Windows XP>
Click [Start]-[Control Panel]-[Performance and Maintenance]-[System]-
[Hardware], and then open the [Device Manager] and check if “SCSI
controller” has an “x” or “!” on it. If you can see one of these, then refer
to the SCSI card’s operator’s manual to reset the SCSI card.