Fax problems – Dell 2335DN User Manual

Page 261

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be solid black:

If you are using transparencies, try another

type of transparency. Because of the composition of
the transparency, some character voids are normal.

You may be printing on the wrong surface of

the paper. Turn over the stack of paper in the paper
tray.

The paper may not meet paper specifications.

See

"Paper Specifications"

.

Horizontal stripes

If horizontally aligned black streaks or smears

appear:

The toner cartridge may be installed

improperly. Remove the toner cartridge and reinsert.

The toner cartridge may be defective. Install a

new toner cartridge. See

"Replacing the Toner

Cartridge"

.

If the problem persists, the printer may require

repair. Contact a service representative.

Curl

If the printed paper is curled or the paper does not

feed into the printer:

Turn over the stack of paper in the paper tray.

Also try rotating the paper 180° in the paper tray.

Try printing to other rear door.

Fax Problems

Condition

Suggested solutions

Receiving fax calls

are not being answered by
the printer

Receive mode set to Tel mode. (manual receive

mode)

The rings-to-answer setting might not be set

correctly. (Under Ans/Fax mode, set the Ring To Answer
to a digit greater than the Ring To Answer setting for the
TAD.)

The DPRD feature might be turned on, but you do

not have the service, or you do have the service and the
feature is not set correctly.

The fax line cord might not be correctly connected,

or the fax line cord is faulty.

The printer might not be able to detect Receiving fax

tones because the answering machine is playing a voice
message.

A voice-messaging service might be interfering with

the printer as it attempts to answer calls.

Fax Line might have signal integration issues. Please

carry out Line Test from Op-panel to confirm line status.

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