Common macintosh problems, Problems in the choose – Dell 2335DN User Manual

Page 269

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I can't print when I

installed both Linux Print
Package (LPP) and MFP
driver on the same
machine simultaneously.

Since both Linux Printer Package and MFP driver

make a symbolic link to "lpr" printing command, which is
commonly used on Unix clones, it is not recommended to
use both package on the same machine.

Can't scan via Gimp

Front-end.

Check if Gimp Front-end has "Xsane:Device dialog."

on the "Acquire" menu. If not, you should install Xsane
plug-in for Gimp on the your computer. You can find Xsane
plug-in package for Gimp on Linux distribution CD or Gimp
home page. For the detail information, refer to the Help for
Linux distribution CD or Gimp Front-end application.

If you wish to use other kind of scan application,

refer to the Help for application.

I encounter error

"Unable to open MFP port
device file!" when printing
a document.

Avoid changing print job parameters (via SLPR utility, for

example) while a print job is in progress. Known versions of
CUPS server break the print job whenever print options are
changed and then try to restart the job from the beginning.
Since Linux MFP driver locks MFP port while printing, the abrupt
termination of the driver keeps the port locked and therefore
unavailable for subsequent print jobs. If this situation occurred,
try to release the MFP port.

Common Macintosh Problems

Problems in the choose

r

Condition

Suggested solutions

The printer does not

print a document from
Acrobat Reader.

Incompatibility between the PDF file and the Acrobat

products:

Printing the PDF file as an image may solve this problem.

Turn on Print As Image from the Acrobat printing options.

The document has

printed, but the print job
has not disappeared from
the spooler in Mac OS
10.3.2.

Update your Mac OS to OS 10.3.3. or higher.

Some letters are not

displayed normally during
the cover page printing.

This problem is caused because Mac OS cannot create the

font during the cover page printing. English alphabet and
numbers are displayed normally at the cover page.

When printing a

document in Macintosh
with Acrobat Reader 6.0 or
higher, colors print
incorrectly.

The resolution setting in the printer driver may not be

matched with the one in Acrobat Reader.

NOTE:

Refer to Mac OS User's Guide that came with your computer for further

information on Mac OS error messages.

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