6741uc60, Checking the equipment, Troubleshooting the monitor – Dell PowerEdge 2450 User Manual

Page 43

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Checking the Equipment

6-1

       

  

This chapter provides troubleshooting procedures for equipment that connects
directly to the input/output (I/O) panel of the computer, such as the monitor, keyboard,
mouse, or printer. Before you perform any of the procedures in this chapter, see
“Checking Connections and Switches” in Chapter 2, “Checking the Basics.”
Then follow the troubleshooting procedures for the equipment that is malfunctioning.

You need the following items to perform the procedures in this chapter:



The Dell OpenManage Server Assistant CD



A blank, formatted diskette



The system documentation

NOTE: When you see the question "Is the problem resolved?" in a troubleshooting
procedure, perform the operation that caused the problem.

    

Troubleshooting video problems involves determining which of the following items is
the source of the problem:



Monitor and monitor interface cable



Video memory



Video logic of the computer or a video expansion card

If information on the monitor screen is displayed incorrectly or not at all, perform the
following steps to solve the problem:

1.

Adjust the switches and controls including the horizontal and vertical position and
size, as specified in the monitor's documentation, to correct the video image.

Is the problem resolved?

Yes. You have fixed the problem.

No. Go to step 2.

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