Troubleshooting a perc 2 card – Dell PowerEdge 2450 User Manual
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Dell PowerEdge 2450 Systems Installation and Troubleshooting Guide
9.
Close the computer doors, reconnect the system to the electrical outlet, and
reboot the system.
Is the problem resolved?
Yes. You have fixed the problem.
No. See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.
"
If you encounter problems with a PERC 2 card, perform the following steps to help
determine the problem:
1.
Using the Dell Flexible Array Storage Tool (FAST) utility program, select the con-
troller. See the FAST utility documentation provided with the PERC 2 card for
details.
2.
Using Windows Explorer, open the Program Files/Dell PERC2/System folder.
3.
Double-click the getcfg.afa file.
Two new files will be generated—cfg.log and cfg.str.
4.
See Chapter 11, “Getting Help,” for instructions on obtaining technical assis-
tance. E-mail these two files for analysis when you contact Dell.