Troubleshooting the diskette drive subsystem – Dell PowerEdge 2450 User Manual

Page 68

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Dell PowerEdge 2450 Systems Installation and Troubleshooting Guide

8.

Run the system board tests again.

Did the tests run successfully?

Yes. Go to step 8.

No. Go to step 10.

9.

Repeat steps 6 through 8 for each of the remaining expansion cards that you
removed in step 3.

Have you reinstalled all of the expansion cards without a test failure?

Yes. Go to step 10.

No. One of the expansion cards is faulty. See Chapter 11, “Getting Help,” for
instructions on obtaining technical assistance.

10. Disconnect the keyboard and reboot the system.

Does the system boot successfully to the operating system?

Yes. Go to step 11.

No. See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.

11.

Swap the keyboard with a comparable working keyboard and run the system
board tests again.

Did the tests run successfully?

Yes. You have fixed the problem.

No. See Chapter 11, “Getting Help,” for instructions on obtaining technical
assistance.

# $    * 

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If the monitor displays a system error message indicating a diskette drive problem
during execution of either the boot routine or the Dell Diagnostics, the problem may
be caused by any of the following conditions:



The system configuration settings do not match the physical diskette subsystem
configuration.



An expansion card is interfering with proper drive operations.



The diskette drive/CD-ROM drive unit is improperly seated against the interposer
board.



The diskette drive is faulty.



The interposer board is faulty.

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