A solid blue screen appears, Dell mediadirect problems, A program is designed for an earlier microsoft – Dell Vostro 1700 (Early 2009) User Manual

Page 126: Windows, Operating system

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126

Troubleshooting

A program is designed for an earlier Microsoft

®

Windows

®

operating

system

R

UN

THE

P

ROGRAM

C

OMPATIBILITY

W

IZARD

Windows XP:

The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-XP operating system environments.

1 Click Start→ All Programs→ Accessories→ Program Compatibility

Wizard

→ Next.

2 Follow the instructions on the screen.

Windows Vista:

The Program Compatibility Wizard configures a program so that it runs in an
environment similar to non-Windows Vista operating system environments.

1 Click Start

→ Control Panel→ Programs→ Use an older program

with this version of Windows.

2 In the welcome screen, click Next.
3 Follow the instructions on the screen.

A solid blue screen appears

T

URN

THE

COMPUTER

OFF

If you are unable to get a response by pressing a

key on your keyboard or moving your mouse, press and hold the power button
for at least 8 to 10 seconds until the computer turns off, then restart your
computer.

Dell MediaDirect problems

C

HECK

THE

D

ELL

M

EDIA

D

IRECT

HELP

FILE

FOR

INFORMATION

Use the Help

menu to access Dell MediaDirect Help.

T

O

PLAY

MOVIES

WITH

D

ELL

M

EDIA

D

IRECT

,

YOU

MUST

HAVE

A

D V D

DRIVE

AND

THE

D

ELL

D V D P

LAYER

If you purchased a DVD drive with your computer,

this software should already be installed.

V

IDEO

Q

UALITY

PROBLEMS

Turn off the Use Hardware Acceleration option.

This feature takes advantage of the special processing in some graphics cards
to reduce processor requirements when playing DVDs and certain types of
video files.

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