Dell Vostro 1700 (Early 2009) User Manual

Page 146

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146

Troubleshooting

8 Select the Yes, reformat hard drive and restore system software to factory

condition check box.

9 Click Next. The computer is restored to the default factory configuration.

10 When the restore operation is completed, click Finish to restart the

computer.

Using the Operating System Media

Before You Begin

If you are considering reinstalling the Windows operating system to correct a
problem with a newly installed driver, first try using Windows Device Driver
Rollback (see "Using Windows Device Driver Rollback" on page 138). If
Device Driver Rollback does not resolve the problem, then use System
Restore to return your operating system to the operating state it was in before
you installed the new device driver (see "Using Microsoft Windows System
Restore" on page 148).

NOTICE:

Before performing the installation, back up all data files on your primary

hard drive. For conventional hard drive configurations, the primary hard drive is the
first drive detected by the computer.

To reinstall Windows, you need the following items:

Dell Operating System media

Dell Drivers and Utilities media

NOTE:

Your Drivers and Utilities media contains drivers that were installed during

assembly of the computer. Use your Drivers and Utilities media to load any required
drivers, including the drivers required if your computer has a RAID controller.

Reinstalling Windows Vista

The reinstallation process can take 1 to 2 hours to complete. After you
reinstall the operating system, you must also reinstall the device drivers, virus
protection program, and other software.

NOTICE:

The Operating System media provides options for reinstalling Windows.

The options can overwrite files and possibly affect programs that are installed on
your hard drive. Therefore, do not reinstall Windows unless a Dell technical support
representative instructs you to do so.

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