Troubleshooting serial i/o problems, Troubleshooting a serial i/o device – Dell PowerEdge T100 User Manual

Page 109

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Troubleshooting Your System

109

If the mouse and keyboard are still not operational, see "Getting Help"
on page 141.

f

Repeat step a and step b.

g

Set the NVRAM_CLR jumper to the disabled position.

h

Close the system.

i

Reconnect the system to power and restart the system and attached
peripherals.

j

Enter the System Setup program and reenter any custom BIOS
settings that were reset. Be sure to leave all USB ports enabled.

Troubleshooting Serial I/O Problems

Problem

Error message indicates a problem with a serial port.

Device connected to a serial port is not operating properly.

Action

1 Enter the System Setup program and ensure that the serial port is enabled

and configured correctly for your application. See "Using the System Setup
Program" on page 29.

2 If the problem is confined to a particular application, see the application

documentation for specific port configuration requirements that the
program may require.

3 Run the appropriate online diagnostic test. See "Running the System

Diagnostics" on page 131.

If the tests run successfully but the problem persists, see "Troubleshooting
a USB Device" on page 110.

Troubleshooting a Serial I/O Device

Problem

Device connected to the serial port is not operating properly.

book.book Page 109 Wednesday, June 24, 2009 8:21 AM

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