Troubleshooting expansion cards – Dell PowerEdge T100 User Manual

Page 127

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Troubleshooting Your System

127

Ensure that the cables are firmly connected to the SAS controller and the
hard drives.

10 Close the system. See "Closing the System" on page 47.
11 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals. If the problem persists, see "Getting Help" on
page 141
.

Troubleshooting Expansion Cards

NOTE:

When troubleshooting an expansion card, see the documentation for your

operating system and the expansion card.

Problem

Error message indicates a problem with an expansion card.

Expansion card performs incorrectly or not at all.

Action

CAUTION:

Many repairs may only be done by a certified service technician. You

should only perform troubleshooting and simple repairs as authorized in your
product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not covered
by your warranty. Read and follow the safety instructions that came with the
product.

1 Run the appropriate online diagnostic test for the expansion card which is

exhibiting issues. See "Using Dell PowerEdge Diagnostics" on page 131.
Follow any recommended actions provided by the diagnostics. If the
problem persists, go to the next step.

2 Open or remove the bezel. See "Removing the Bezel" on page 96.
3 Turn off the system and attached peripherals, and disconnect the system

from the electrical outlet.

4 Open the system. See "Opening the System" on page 47.
5 Ensure that each expansion card is firmly seated in its connector. See

"Installing an Expansion Card" on page 73.

6 Close the system. See "Closing the System" on page 47.

book.book Page 127 Wednesday, June 24, 2009 8:21 AM

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