Dell POWERVAULT MD1000 User Manual

Page 44

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44

Troubleshooting Your Enclosure

NOTE:

In a split-mode configuration, these conditions apply to the server that is directly attached to the affected

EMM. In a unified-mode configuration, these conditions apply when communication is lost to any enclosure in the

daisy chain.

Problem

• The PERC 5/E Adapter Ctrl-R utility reports:

Physical disks and virtual disks as Offline, Degraded, Failed, or Foreign

• Server Administrator Storage Management reports:

Lost Communication alert(s) to the Server Administrator Alert Log

The enclosure, physical disks, and virtual disks as Offline, Degraded, Failed, or Foreign

NOTE:

These messages are logged as a result of a loss of communication and do not indicate actual hardware

component failures.

Action

1 Power down the server.
2 Verify that all storage subsystem cabling between the PERC5/E Adapter and all attached enclosures,

including daisy-chained enclosures, is properly connected and secured.

3 Ensure that all the enclosures are powered up.
4 Power up the server.

The PERC 5/E Adapter should recover without any additional user intervention or warning/error

messages.

Problem

• Warning Messages During POST:

Foreign Configuration

Failed Virtual Disks

Action

• Foreign Configuration

1 Enter the Ctrl-R utility
2 Import the foreign configuration (right click "controller" for a drop-down menu with this selection).

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