Dell POWERVAULT MD1000 - Manual (Page 52)

52 Getting Help
www.dell.com/la (Latin American countries)
www.dell.ca (Canada only)
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user:anonymous, and use your e-mail address as your password.
• Electronic Support Service
[email protected]
[email protected] (Asian/Pacific countries only)
support.jp.dell.com (Japan only)
support.euro.dell.com (Europe only)
• Electronic Quote Service
[email protected]
[email protected] (Asian/Pacific countries only)
[email protected] (Canada only)
• Electronic Information Service
[email protected]
AutoTech Service
Dell's automated technical support service—AutoTech—provides recorded answers to the questions most
frequently asked by Dell customers about their portable and desktop computer systems.
When you call AutoTech, use your touch-tone telephone to select the subjects that correspond to your
questions.
The AutoTech service is available 24 hours a day, 7 days a week. You can also access this service through the
technical support service. See the contact information for your region.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can go to support.dell.com, or you
can call the automated order-status service. A recording prompts you for the information needed to locate
and report on your order. See the contact information for your region.
Technical Support Service
Dell's technical support service is available 24 hours a day, 7 days a week, to answer your questions about
Dell hardware. Our technical support staff use computer-based diagnostics to provide fast, accurate answers.