Troubleshooting system cooling problems, Troubleshooting system memory, Troubleshooting fans – Dell PowerEdge SC1420 User Manual

Page 35

Advertising
background image

 

If the date and time are not correct in the System Setup program, replace the battery. See "

System Battery

" in "Installing System Components."

 

If the problem is not resolved by replacing the battery, see "

Getting Help

."

 

 

Troubleshooting System Cooling Problems

 

Problem

l

 

System issues a fan-related or thermal failure error message.

 

Action

 

Ensure that none of the following conditions exist:

l

 

Ambient temperature is too high.

l

 

External airflow is obstructed.

l

 

Cables inside the system obstruct airflow.

l

 

Processor heat sinks are not installed properly. See "

Processor

" in "Installing System Components."

l

 

An individual cooling fan is not installed properly or has failed. See "

Troubleshooting Fans

."

 

Troubleshooting Fans

 

Problem

l

 

A fan-related error message.

 

Action

 

1.

 

Run the appropriate diagnostic test. See "

Using Server Administrator Diagnostics

" in "Running System Diagnostics."

2.

 

Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.

3.

 

Open the system. See "

Opening the System

."

4.

 

Ensure that the faulty fan's power cable is firmly attached to the system board connector. See

Figure A

-3

.

5.

 

Close the system. See "

Closing the System

."

6.

 

Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.

7.

 

If the problem is not resolved, install the appropriate new fan. See "

Installing the Processor Cooling Shrouds

" or "

Installing the Expansion Card Fan

" in

"Installing System Components."

 

If the replacement fan does not operate, see "

Getting Help

."

 

Troubleshooting System Memory

 

NOTE:

Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the

System Setup program, the problem may be caused by software rather than by a defective battery.

CAUTION:

Only trained service technicians are authorized to open the system cover and access any of the components inside the system. See

your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.

Advertising