Dell PowerEdge SC1420 - Manual (Page 37)

6. Ensure that a power cable is properly connected to the drive.
7. Close the system. See " Closing the System ."
8. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
9. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
10. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
11. Open the system. See " Opening the System ."
12. Remove all expansion cards installed in the system (except the video card). See " Removing an Expansion Card " in "Installing System Components."
13. Close the system. See " Closing the System ."
14. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
15. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next
step.
If the tests fail, see " Getting Help ."
16. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
17. Open the system. See " Opening the System ."
18. Reinstall one of the expansion cards you removed in step 12 . See " Installing an Expansion Card " in "Installing System Components."
19. Close the system. See " Closing the System ."
20. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
21. Run the appropriate online diagnostic test to see whether the diskette drive works correctly.
22. Repeat step 16 through step 22 until all expansion cards are reinstalled or one of the expansion cards causes the tests to fail.
If the problem is not resolved, see " Getting Help ."
Troubleshooting a CD Drive
Problem
l System cannot read data from a CD drive.
l CD drive indicator does not blink during boot.
Action
1. Try using a different CD that you know works properly.
2. Enter the System Setup program and ensure that the drive's IDE controller is enabled. See "Using the System Setup Program" in the User's Guide.
3. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
4. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
5. Open the system. See " Opening the System ."
6. Ensure that the CD interface cable is securely connected to the CD drive and to the system board. See Figure A -3 .
7. Ensure that a power cable is properly connected to the drive.
8. Close the system. See " Closing the System ."
9. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem is not resolved, see " Getting Help ."
CAUTION: Only trained service technicians are authorized to open the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.