Dell PowerEdge SC1420 - Manual (Page 41)

l Expansion card performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See " Opening the System ."
4. Ensure that each expansion card is firmly seated in its connector. See " Installing an Expansion Card " in "Installing System Components."
5. Close the system. See " Closing the System ."
6. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, go to the next step.
7. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
8. Open the system. See " Opening the System ."
9. Remove all expansion cards installed in the system (except the video card). See " Removing an Expansion Card " in "Installing System Components."
10. Close the system. See " Closing the System ."
11. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
12. Run the appropriate online diagnostic test.
If the tests fail, see " Getting Help ."
13. For each expansion card you removed in step 9 , perform the following steps:
a. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
b. Open the system. See " Opening the System ."
c. Reinstall one of the expansion cards.
d. Close the system. See " Closing the System ."
e. Run the appropriate diagnostic test.
If the tests fail, see " Getting Help ."
Troubleshooting the Processors
Problem
l Error message indicates a processor problem.
l A heat sink is not installed for each processor.
Action
1. Run the appropriate online diagnostics test. See " Using Server Administrator Diagnostics " in "Running the System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See " Opening the System ."
4. Ensure that each processor and heat sink are properly installed. See " Installing a Processor " in "Installing System Components."
CAUTION: Only trained service technicians are authorized to open the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
CAUTION: Only trained service technicians are authorized to open the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.