Dell PowerEdge SC1420 - Manual (Page 40)

6. Ensure that the hard-drive interface cable is properly connected to the drive and to the system board or RAID controller card.
To identify system board connectors, see Figure A -3 .
To identify controller card connectors, see the documentation that accompanied the controller card.
7. If the hard drive is the boot drive, ensure that the drive is configured and connected properly. See " Configuring the Boot Drive " in "Installing Drives."
8. Ensure that the power cable is properly connected to the drive.
9. Close the system. See " Closing the System ."
10. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, continue to the next step.
11. Format and partition the hard drive. See the operating system documentation.
12. If possible, restore the files to the drive.
If the problem persists, see " Getting Help ."
Troubleshooting a RAID Controller Card
Problem
l Error message indicates a RAID controller problem.
l RAID controller performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running the System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See " Opening the System ."
4. Ensure that the controller card is firmly seated in its connector. See " Installing a SATA or SCSI Controller Card " in "Installing System Components."
5. Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card.
6. Close the system. See " Closing the System ."
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see the RAID controller's documentation for more information on troubleshooting.
Troubleshooting Expansion Cards
Problem
l Error message indicates a problem with an expansion card.
NOTE: When troubleshooting a RAID controller card, also see the documentation for your operating system and the RAID controller.
CAUTION: Only trained service technicians are authorized to open the system cover and access any of the components inside the system. See
your System Information Guide for complete information about safety precautions, working inside the computer, and protecting against
electrostatic discharge.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.