Power problems – Dell Dimension 9200 User Manual

Page 59

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Solving Problems

59

Power Problems

CAUTION:

Before you perform any of the procedures in this section, follow the safety instructions in the Product

Information Guide.

R

UN

THE

H

ARDWARE

T

ROUBLESHOOTER

See "Resolving Software and Hardware Incompatibilities"

on page 72.

I

F

THE

POWER

LIGHT

IS

GREEN

AND

THE

COMPUTER

IS

NOT

RESPONDING

See "Dell Diagnostics"

on page 68.

I

F

THE

POWER

LIGHT

IS

BLINKING

GREEN

The computer is in standby mode. Press a key on the

keyboard, move the mouse, or press the power button to resume normal operation.

I

F

THE

POWER

LIGHT

IS

OFF

The computer is either turned off or is not receiving power.

• Reseat the power cable into the power connector on the back of the computer and the electrical outlet.
• If the computer is plugged into a power strip, ensure that the power strip is plugged into an electrical

outlet and that the power strip is turned on.

• Bypass power protection devices, power strips, and power extension cables to verify that the computer

turns on properly.

• Ensure that the electrical outlet is working by testing it with another device, such as a lamp.
• Ensure that the main power cable and front panel cable are securely connected to the system board (see

"System Board Components" on page 81).

I

F

THE

POWER

LIGHT

IS

STEADY

AMBER

A device may be malfunctioning or incorrectly installed.

• Remove and then reinstall the memory modules (see "Memory" on page 82).
• Remove and then reinstall any cards, including graphics cards (see "Cards" on page 86).

I

F

THE

POWER

LIGHT

IS

BLINKING

AMBER

The computer is receiving electrical power, but an

internal power problem may exist.

• Ensure that the voltage selection switch is set to match the AC power at your location, if applicable.
• Ensure that the processor power cable is securely connected to the system board (see "System Board

Components" on page 81).

E

LIMINATE

INTERFERENCE

Some possible causes of interference are:

• Power, keyboard, and mouse extension cables
• Too many devices connected to the same power strip
• Multiple power strips connected to the same electrical outlet

DIM_book.book Page 59 Monday, October 15, 2007 11:04 AM

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