Using dell pc restore by symantec – Dell Dimension 9200 User Manual

Page 74

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Troubleshooting Tools

3 Click the System Restore tab.
4 Ensure that Turn off System Restore is unchecked.

Using Dell PC Restore by Symantec

NOTICE:

Using Dell PC Restore permanently deletes all data on the hard drive and removes any applications or

drivers installed after you received your computer. If possible, back up the data before using PC Restore. Use PC
Restore only if System Restore did not resolve your operating system problem.

NOTE:

Dell PC Restore by Symantec is not available in all countries or on all computers.

Use Dell PC Restore by Symantec only as the last method to restore your operating system.
PC Restore restores your hard drive to the operating state it was in when you purchased the computer.
Any programs or files added since you received your computer—including data files—are permanently
deleted from the hard drive. Data files include documents, spreadsheets, e-mail messages, digital photos,
music files, and so on. If possible, back up all data before using PC Restore.

To use PC Restore:

1 Turn on the computer.

During the boot process, a blue bar with www.dell.com appears at the top of the screen.

2 Immediately, upon seeing the blue bar, press <Ctrl><F11>.

If you do not press <Ctrl><F11> in time, let the computer finish starting, then restart the computer
again.

NOTICE:

If you do not want to proceed with PC Restore, click

Reboot in the following step.

3 On the next screen that appears, click Restore.
4 On the next screen, click Confirm.

The restore process takes approximately 6–10 minutes to complete.

5 When prompted, click Finish to reboot the computer.

NOTE:

Do not manually shut down the computer. Click

Finish and let the computer completely reboot.

6 When prompted, click Yes.

The computer restarts. Because the computer is restored to its original operating state, the screens that
appear, such as the End User License Agreement, are the same ones that appeared the first time the
computer was turned on.

7 Click Next.

The System Restore screen appears and the computer restarts.

8 After the computer restarts, click OK.

DIM_book.book Page 74 Monday, October 15, 2007 11:04 AM

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