Dell DX6012S User Manual

Page 130

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140

Troubleshooting Your System

<Ctrl><C> for a SAS controller

See the controller's documentation for information about configuration
settings.

4 Check the configuration settings, make any necessary corrections,

and restart the system.

CAUTION:

Many repairs may only be done by a certified service technician.

You should only perform troubleshooting and simple repairs as authorized in
your product documentation, or as directed by the online or telephone service and
support team. Damage due to servicing that is not authorized by Dell is not
covered by your warranty. Read and follow the safety instructions that came
with the product.

5 If installed, remove the front bezel. See "Removing the Front Bezel" on

page 69.

6 Turn off the system and attached peripherals, and disconnect the system

from its electrical outlet.

7 Open the system. See "Opening the System" on page 70.
8 Ensure that the controller card is firmly seated into the system board

connector. See "Installing an Expansion Card" on page 91.

9 Verify that the cable connections between the SAS backplane(s) and the

integrated storage controller are correct. See "Installing the Storage
Controller Card" on page 98 and F
igure 3-13.

Ensure that the cables are firmly connected to the storage controller and
the SAS backplane board.

10 Close the system. See "Closing the System" on page 71.
11 Reconnect the system to its electrical outlet, and turn on the system and

attached peripherals.

If the problem persists, see "Getting Help" on page 155.

12 Replace the front bezel. See "Installing the Front Bezel" on page 70.

book.book Page 140 Friday, February 26, 2010 11:22 AM

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