Printer is printing solid black pages – Dell B3465dnf Mono Laser Multifunction Printer User Manual

Page 280

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Action

Yes

No

Step 1

a

Move the width and length guides in the tray to the correct positions
for the size of the paper loaded.

b

Resend the print job.

Is the print still skewed?

Go to step 2.

The problem is solved.

Step 2

a

Check if you are printing on a paper that is supported by the tray.

b

Resend the print job.

Is the print still skewed?

Contact

technical

support

.

The problem is solved.

Printer is printing solid black pages

Action

Yes

No

Step 1

a

Reinstall the imaging unit.

1

Remove the toner cartridge, and then the imaging unit.

Warning—Potential Damage: Do not expose the imaging unit to
direct light for more than 10 minutes. Extended exposure to
light may cause print quality problems.

2

Install the imaging unit, and then the cartridge.

b

Resend the print job.

Is the printer printing solid black pages?

Go to step 2.

The problem is solved.

Step 2
Replace the imaging unit, and then resend the print job.

Is the printer printing solid black pages?

Contact

technical

support

.

The problem is solved.

Troubleshooting

280

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