Troubleshooting enclosure connections – Dell PowerVault MD3000i User Manual

Page 77

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Troubleshooting Your Enclosure

77

Action

1 Review MD Storage Manager for possible recovery actions.

NOTE:

If a physical disk rebuild is under way, allow the rebuild to complete.

2 Remove the physical disk from the enclosure. See "Removing and

Installing Physical Disks" on page 56.

3 Inspect the disk and midplane connectors for obvious damage.
4 Re-install the disk in its original bay. See "Removing and Installing Physical

Disks" on page 56.

If the problem persists, see "Getting Help" on page 81.

Problem

•

Multiple physical disks are not seen in MD Storage Manager.

Action

1 If you attached an MD1000 expansion enclosure behind a PERC RAID

controller, make sure that all cables are attached correctly according to the
enclosure mode you selected. For more information on enclosure modes,
see the PowerVault MD3000i Installation Guide.

2 Verify that the iSCSI port link status LED is solid green for each port that

is connected to a cable. If it is not, see "Back-Panel Indicators and
Features" on page 18.

3 If you reseated cables, reboot the host server.

If the problem persists, see "Getting Help" on page 81.

Troubleshooting Enclosure Connections

Problem

•

Enclosure is not seen by attached host server.

Action

•

Inspect RAID controller module cables for connectivity problems, such as
damaged or disconnected cables and poor connections. For detailed
cabling instructions, see the PowerVault MD3000i Installation Guide.

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