Dell PowerVault MD3000i - Manual (Page 83)

Getting Help
83
• Anonymous file transfer protocol (FTP)
ftp.dell.com/
Log in as user: anonymous , and use your e-mail address as your password.
Automated Order-Status Service
To check on the status of any Dell™ products that you have ordered, you can
go to support.dell.com, or you can call the automated order-status service. A
recording prompts you for the information needed to locate and report on
your order. See the contact information for your region.
Dell Enterprise Training
Dell enterprise training is available; see www.dell.com/training for more
information. This service may not be offered in all locations.
Problems With Your Order
If you have a problem with your order, such as missing parts, wrong parts, or
incorrect billing, contact Dell for customer assistance. Have your invoice or
packing slip available when you call. See the contact information for your
region.
Product Information
If you need information about additional products available from Dell, or if
you would like to place an order, visit the Dell website at www.dell.com. For
the telephone number to call to speak to a sales specialist, see the contact
information for your region.
Returning Items for Warranty Repair or Credit
Prepare all items being returned, whether for repair or credit, as follows:
1 Call Dell to obtain a Return Material Authorization Number, and write it
clearly and prominently on the outside of the box.
For the telephone number to call, see the contact information for your
region.