Troubleshooting power supplies, Troubleshooting the system battery – Dell PowerEdge 6850 User Manual

Page 45

Advertising
background image

l

 

Expansion cards

l

 

Memory modules and memory riser cards

l

 

Processor(s)

l

 

Power supplies

l

 

Fans

l

 

Hard drives

 

3.

Ensure that all cables are properly connected. See "

SCSI Hard-Drive Cabling Guidelines

" in "Installing Drives" for SCSI cabling information and

Figure A

-3

for the locations of the system board connectors.

 

4.

Close the system. See "

Closing the System

."


 

5.

Run the system board tests in the system diagnostics. See "

Running the System Diagnostics

."

If the tests fail, see "

Getting Help

."

 

Troubleshooting the System Battery

 

Problem

l

 

System message indicates a problem with the battery.

l

 

System Setup program loses system configuration information.

l

 

System date and time do not remain current.

 

Action

 

1.

Re-enter the time and date through the System Setup program. See "Using the System Setup Program" in your User's Guide.

 

2.

Turn off the system and disconnect it from the electrical outlet for at least one hour.

 

3.

Reconnect the system to the electrical outlet and turn on the system.

 

4.

Enter the System Setup program.

If the date and time are not correct in the System Setup program, replace the battery. See "

System Battery

" in "Installing System Components."

If the problem is not resolved by replacing the battery, see "

Getting Help

."

 

Troubleshooting Power Supplies

 

Problem

l

 

System status indicator is amber.

l

 

Power supply fault indicator is amber.

 

Action

 

1.

Run the appropriate online diagnostics test. See "

Using Server Administrator Diagnostics

" in "Running the System Diagnostics."


 

2.

Identify the faulty power supply.

NOTE:

If the system is turned off for long periods of time (for weeks or months), the NVRAM may lose its system configuration information. This situation

is caused by a defective battery.

NOTE:

Some software may cause the system time to speed up or slow down. If the system seems to operate normally except for the time kept in the

System Setup program, the problem may be caused by software rather than by a defective battery.

NOTE:

The 1470-W power supplies require 200–240 V to operate. If they are plugged into 110-V electrical outlets, the power supplies will not power

up.

Advertising