Dell PowerEdge 6850 - Manual (Page 52)

l Battery
See " Activating the Optional Integrated RAID Controller " in "Installing Drives."
7. Close the system. See " Closing the System ."
8. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem is not resolved, continue to the next step.
9. Turn off the system and attached peripherals, and disconnect the system from its electrical outlet.
10. Open the system. See " Opening the System ."
11. Replace the RAID battery. See " Activating the Optional Integrated RAID Controller " in "Installing Drives."
12. Close the system. See " Closing the System ."
13. Reconnect the system to its electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see " Getting Help ."
Troubleshooting a RAID Controller Card
Problem
l Error message indicates a RAID controller problem.
l RAID controller performs incorrectly or not at all.
Action
1. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running the System Diagnostics."
2. Turn off the system and attached peripherals, and disconnect the system from the electrical outlet.
3. Open the system. See " Opening the System ."
4. Ensure that the controller card is firmly seated in its connector. See " Installing an Expansion Card " in "Installing System Components."
5. Ensure that the appropriate cables are firmly connected to their corresponding connectors on the controller card and SCSI backplane.
6. Close the system. See " Closing the System ."
7. Reconnect the system to the electrical outlet, and turn on the system and attached peripherals.
If the problem persists, see the RAID controller's documentation for more information on troubleshooting.
Troubleshooting Expansion Cards
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: When troubleshooting a RAID controller card, also see the documentation for your operating system and the RAID controller.
CAUTION: Many repairs may only be done by a certified service technician. You should only perform troubleshooting and simple repairs as
authorized in your product documentation, or as directed by the online or telephone service and support team. Damage due to servicing that is not
authorized by Dell is not covered by your warranty. Read and follow the safety instructions that came with the product.
NOTE: When troubleshooting an expansion card, see the documentation for your operating system and the expansion card.