Web tools system logs, Technical supportsave logs – Dell POWEREDGE M1000E User Manual

Page 43

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Web Tools Administrator’s Guide

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Web Tools system logs

1

Web Tools system logs

Web Tools uses the log4j framework to write the logs into a file

When you launch Web Tools for the first time, it automatically creates the following directories.
These directories are created under Web Tools directory if they are not available:

A <Web Tools> directory under the user home directory.

The Web Tools Switch Support Save directory with the name format <Core Switch Name-Switch
IP Address-Switch WWN>.

The Web Tools Switch Support Save directory contains the following files:

Log4j.xml

WebTools.log

SwitchInfo.txt

The SwitchInfo.txt file contains the following basic switch information:

Switch Name

Fabric OS version

Switch Type

Ethernet IPv4

Ethernet IPv4 subnet mask

Ethernet IPv4 gateway

The maximum size of the webtools.log file is 2MB. It is rolled into new file when the 5MB file size
limit is exceeded. A backup file named webtools1.log is automatically created. Web Tools maintains
only one webtools.log backup file at a time.

The Web Tools debug dialog box can be used to enable the debug state and level for a module at
runtime.

If you are familiar with XML scripting, you can edit the configuration file (log4j.xml) to collect the
data at startup. If you edit the configuration file, Web Tools need to be restarted. Contact your
switch support supplier for assistance.

Technical SupportSave logs

From v7.1.0, WebTools allows you to log information of the switch at any given point of time.
SupportSave is a dump of the switch status that collects the following details of the switch:

HTML files

CAL files

WebTools logs folder

To collect SupportSave logs, perform the following steps:

1. Click Tools > Technical SupportSave.

The Technical SupportSave dialog box displays.

2. Click Browse to select the location where the SupportSave output must be saved.

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