Troubleshooting an expansion card – Dell PowerEdge 650 User Manual

Page 41

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2.

 

Lift the fan from the chassis. See "

Removing a Fan Assembly

" in "Installing System Components."

3.

 

Reseat the fan.

 

Ensure that the fan connector is firmly seated.

4.

 

Close the system. See "

Closing the System

."

 

If the problem persists, replace the fan.

5.

 

If the replacement fan does not operate, one of the fan connectors is faulty. See "

Getting Help

."

 

Troubleshooting an Expansion Card

 

Problem

l

 

Expansion card does not perform as expected.

 

Action

1.

 

Open the system. See "

Opening the System

."

2.

 

Verify that the expansion card is firmly seated in its connector and the riser card is firmly seated in the riser-card connector.

3.

 

Verify that the appropriate cables are firmly connected to the expansion-card connector.

4.

 

Close the system. See "

Closing the System

."

 

If the problem persists, continue to the next step.

5.

 

Open the system. See "

Opening the System

."

6.

 

Remove all the expansion cards. See "

Removing an Expansion Card

" in "Installing System Components."

7.

 

Close the system. See "

Closing the System

."

8.

 

Run the Quick Tests in the system diagnostics. See "

Running the System Diagnostics

."

 

If the tests do not complete successfully, see "

Getting Help

."

 

If the tests run successfully, continue to the next step.

9.

 

Open the system. See "

Opening the System

."

10.

 

Reinstall one of the expansion cards.

11.

 

Close the system. See "

Closing the System

."

12.

 

Remove the bezel (see "

Opening the System

"), turn on the system, and repeat

step 8

.

 

If the tests still fail, see "

Getting Help

."

 

If the tests are successful, continue to the next step.

13.

 

Open the system. See "

Opening the System

."

14.

 

Reinstall the other expansion card.

15.

 

Close the system. See "

Closing the System

."

16.

 

Remove the bezel (see "

Opening the System

"), turn on the system, and repeat

step 8

.

 

If the tests fail, the expansion card might be faulty. See "

Getting Help

."

 

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