Dell PowerEdge 650 - Manual (Page 44)

1. Enter the System Setup program and verify that the diskette drive is configured correctly. See "Using the System Setup Program" in the User's Guide.
2. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in Running System Diagnostics."
3. Run the diskette drive tests to see whether the diskette drive works correctly. See "Running the System Diagnostics."
If the tests fail, continue to the next step.
4. Open the system. See "Opening the System."
5. Ensure that the CD/diskette drive interface cable is securely connected to the interposer board and the backplane board.
6. Close the system. See " Closing the System ."
7. Run the diskette drive tests to see whether the diskette drive works correctly.
8. Open the system. See " Opening the System ."
9. Remove all expansion cards installed in the system. See " Removing an Expansion Card " in "Installing System Components."
10. Close the system. See " Closing the System ."
11. Run the diskette-drive tests to see whether the diskette drive works correctly.
If the tests run successfully, an expansion card may be conflicting with the diskette drive logic, or an expansion card may be faulty. Continue to the next
step.
If the tests fail, see " Getting Help ."
12. Open the system. See " Opening the System ."
13. Reinstall one of the expansion cards you removed in step 9 . See " Installing an Expansion Card " in "Installing System Components."
14. Close the system. See " Closing the System ."
15. Run the diskette drive tests to see whether the diskette drive works correctly.
16. Repeat step 12 through step 15 until all expansion cards are reinstalled, one of the expansion cards causes the tests to fail, or the system cannot boot
from a diskette.
If the problem is not resolved, see " Getting Help ."
Troubleshooting a CD Drive
Problem
l System cannot read data from a CD in an IDE drive.
l CD drive indicator does not blink during boot.
Action
1. Try using a different CD that you know works properly.
2. Enter the System Setup program and ensure that the drive's IDE or SCSI controller is enabled. See "Using the System Setup Program" in the User's
Guide.
3. Run the appropriate online diagnostic test. See " Using Server Administrator Diagnostics " in "Running System Diagnostics."
4. Run the IDE devices tests in the system diagnostics to determine whether the drive works correctly. See "Running the System Diagnostics."
If the tests failed, continue to the next step.
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.
CAUTION: See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting
against electrostatic discharge.