Troubleshooting the microprocessor, Troubleshooting system memory – Dell PowerEdge 650 User Manual

Page 42

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If the tests are successful, the expansion cards may not have been properly installed.

 

Troubleshooting the Microprocessor

 

Problem

l

 

Error message indicates a microprocessor problem.

l

 

A heat sink is not installed for the processor.

 

Action

 

1.

 

Run the appropriate online diagnostics test. See "

Using Server Administrator Diagnostics

" in "Running the System Diagnostics."

2.

 

Open the system. See "

Opening the System

."

3.

 

Ensure that the processor and heat sink are properly installed. See "

Replacing the Processor

" in "Installing System Components."

4.

 

Close the system. See "

Closing the System

."

5.

 

Run Quick Tests in the system diagnostics. See "

Running the System Diagnostics

."

 

If the tests fail or the problem persists, see "

Getting Help

."

 

Troubleshooting System Memory

 

Problem

l

 

Faulty memory module

l

 

Faulty system board

 

Action

1.

 

Remove the bezel. See "

Opening the System

."

2.

 

Turn on the system and attached peripherals.

 

If no error messages occur during POST, go to

step 13

.

 

3.

 

Open the system. See "

Opening the System

."

4.

 

Reseat the memory modules in their sockets. See "

System Memory

" in "Installing System Components."

5.

 

Close the system. See "

Closing the System

."

 

If no error messages occur during POST, go to

step 13

.

6.

 

Open the system. See "

Opening the System

."

7.

 

Remove all the memory modules. See "

Removing Memory Modules

" in "Installing System Components."

8.

 

Install a known working memory module in DIMM A. See "

Installing Memory Modules

" in "Installing System Components."

9.

 

Close the system. See "

Closing the System

."

 

CAUTION:

See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting

against electrostatic discharge.

CAUTION:

See your System Information Guide for complete information about safety precautions, working inside the computer, and protecting

against electrostatic discharge.

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