Shadow images appear on prints, Skewed print, Abcde – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 308

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Shadow images appear on prints

A B C D
A B C D

A B C D
A B C D

Leading edge

Trailing edge

Action

Yes

No

Step 1

Load paper with the correct paper type and weight in the tray.

Is paper with the correct paper type and weight loaded in the tray?

Go to step 2.

Load paper with the
correct paper type and
weight in the tray.

Step 2

From the printer control panel, set the paper type and weight in the Paper
menu to match the paper loaded in the tray.

Is the tray set to the type and weight of the paper loaded?

Go to step 3.

Change the paper
loaded in the tray to
match the paper type
and weight specified in
the tray settings.

Step 3

a

Depending on your operating system, specify the paper type and
weight from Printing Preferences or from the Print dialog.

b

Resend the print job.

Do shadow images still appear on prints?

Go to step 4.

The problem is solved.

Step 4

Replace the imaging unit, and then resend the print job.

Do shadow images still appear on prints?

Contact

technical

support

.

The problem is solved.

Skewed print

)

)

ABCDE

ABCDE

ABCDE

Troubleshooting

308

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