Solving scanner problems – Dell B5465dnf Mono Laser Printer MFP User Manual

Page 323

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background image

Action

Yes

No

Step 2

Decrease the incoming fax transmission speed.

a

Open a Web browser, and then type the printer IP address in the
address field.

Notes:

•

View the printer IP address on the printer home screen. The IP
address appears as four sets of numbers separated by periods,
such as 123.123.123.123.

•

If you are using a proxy server, then temporarily disable it to
load the Web page correctly.

•

Print a network setup page or menu settings page, and then
locate the IP address in the TCP/IP section.

b

Click Settings > Fax Settings > Analog Fax Setup.

c

In the Max Speed menu, click one of the following:

•

2400

•

4800

•

9600

•

14400

•

33600

d

Click Submit, and then resend the fax.

Is the fax print quality satisfactory?

The problem is solved. Go to step 3.

Step 3

Replace the toner cartridge.

When Cartridge low [88.xy] appears, replace the cartridge,
and then resend the fax.

Is the fax print quality satisfactory?

The problem is solved. Contact

technical

support

.

Solving scanner problems

•

“Cannot scan from a computer” on page 324

•

“Partial document or photo scans” on page 324

•

“Poor scanned image quality” on page 324

•

“Scan job was not successful” on page 325

•

“Scanner unit does not close” on page 326

•

“Scanning takes too long or freezes the computer” on page 326

•

“The scanner does not respond” on page 327

Troubleshooting

323

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