Dell B5465dnf Mono Laser Printer MFP - Manual (Page 317)

Action Yes No
Step 9
Check for washed
‑out or overexposed output.
a From the Copy screen, navigate to:
Advanced Options > Advanced Imaging
b Adjust the settings of the following:
• Background Removal—Reduce the current setting.
• Shadow Detail—Reduce the current setting.
c Resend the copy job.
Do pages show washed
‑out or overexposed prints?
Contact technical
support .
The problem is solved.
Scanner unit does not close
Action Yes No
Check if there are no obstructions between the scanner unit and the
printer.
a Lift the scanner unit.
b Remove any obstruction that keeps the scanner unit open.
c Lower the scanner unit.
Did the scanner unit close properly?
The problem is solved. Contact technical
support .
Solving fax problems
• “Caller ID is not shown” on page 318
• “Cannot send or receive a fax” on page 318
• “Can receive but not send faxes” on page 320
• “Can send but not receive faxes” on page 321
• “Fax and e-mail functions are not set up” on page 322
• “Received fax has poor print quality” on page 322
Troubleshooting 317