Dell Latitude D630 ATG (Mid 2007) User Manual

Page 82

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82

Troubleshooting

3 Diagnostics can be invoked one of two ways:

a

When the DELL™ logo appears, press <F12> immediately. Select Diagnostics from the boot

menu and press <Enter>.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft

®

Windows

®

desktop; then, shut down your computer and try again.

NOTE:

Before attempting option B, the computer must be powered down completely.

b

Press and hold the <Fn> key while powering the computer on.

NOTE:

If you see a message stating that no diagnostics utility partition has been found, run the Dell

Diagnostics from the Drivers and Utilities media.

The computer runs the Pre-boot System Assessment, a series of initial tests of your system board,

keyboard, display, memory, hard drive, etc.
• During the assessment, answer any questions that appear.
• If a failure is detected, the computer stops and beeps. To stop the assessment and restart the

computer, press <N>; to continue to the next test, press <Y>; to retest the component that

failed, press <R>.

• If failures are detected during the Pre-boot System Assessment, write down the error code(s) and

contact Dell.

If the Pre-boot System Assessment completes successfully, you will receive the following message:
Booting Dell Diagnostic Utility Partition. Press any key to continue.

4 Press any key to start the Dell Diagnostics from the diagnostics utility partition on your hard drive.

Starting the Dell Diagnostics From the Drivers and Utilities Media

1 Insert the Drivers and Utilities media.
2 Shut down and restart the computer.

When the DELL logo appears, press <F12> immediately.

NOTE:

If you wait too long and the operating system logo appears, continue to wait until you see the

Microsoft

®

Windows

®

desktop; then, shut down your computer and try again.

NOTE:

The next steps change the boot sequence for one time only. On the next start-up, the computer boots

according to the devices specified in the system setup program.

3 When the boot device list appears, highlight IDE CD-ROM DeviceCD/DVD/CD-RW Drive and

press <Enter>.

4 Select the Boot from CD-ROM option from the menu that appears and press <Enter>.
5 Type 1 to start the media menu and press <Enter> to proceed.
6 Select Run the 32 Bit Dell Diagnostics from the numbered list. If multiple versions are listed, select

the version appropriate for your computer.

7 When the Dell Diagnostics Main Menu appears, select the test you want to run.

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