Dell Latitude D630 ATG (Mid 2007) - Manual (Page 98)

98 Troubleshooting
AC Power Loss While the Computer Is Docked
If a computer loses AC power while docked to the Dell D/Dock or Dell D/Port, the computer
immediately goes into low-performance mode.
Printer Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these
checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: If you need technical assistance for your printer, contact the printer’s manufacturer.
E N SU RE T H A T T H E P RI N T ER I S TU RN E D O N .
C H E C K T H E P RI N T ER C A B L E CO N NE C T I O N S —
• See the printer documentation for cable connection information.
• Ensure that the printer cables are securely connected to the printer and the computer.
T E ST T H E E L E CT R I C A L O U T L E T — Ensure that the electrical outlet is working by testing it with another
device, such as a lamp.
V E RI F Y TH A T T H E P R I N T E R I S R E C O G N I Z ED B Y W I ND O WS —
1 Click the Start button, click Control Panel, and then click Printers and Other Hardware.
2 Click View installed printers or fax printers.
If the printer is listed, right-click the printer icon.
3 Click Properties and click the Ports tab. For a parallel printer, ensure that the Print to the following
port(s): setting is LPT1 (Printer Port). For a USB printer, ensure that the Print to the following
port(s): setting is USB.
R E I N S T A L L T H E P RI N TE R D R I V E R — See the printer documentation for instructions.
Scanner Problems
Fill out the Diagnostics Checklist (see "Diagnostics Checklist" on page 153) as you complete these
checks.
CAUTION: Before you begin any of the procedures in this section, follow the safety instructions in the Product
Information Guide.
NOTE: If you need technical assistance for your scanner, contact the scanner’s manufacturer.
C H E C K T H E S CA NN E R D O C U ME N T A T I O N — See the scanner documentation for setup and troubleshooting
information.
U N L O CK T H E SC A N N E R — Ensure that your scanner is unlocked if it has a locking tab or button.