Dell support utility, Accessing the dell support utility, Clicking the dell support icon – Dell Latitude D630 ATG (Mid 2007) User Manual

Page 84

Advertising
background image

84

Troubleshooting

4 When the tests are completed, if you are running the Dell Diagnostics from the Drivers and Utilities

media, remove the media.

5 When the tests are complete, close the test screen to return to the Main Menu screen. To exit the Dell

Diagnostics and restart the computer, close the

Main Menu screen.

Dell Support Utility

The Dell Support Utility is installed on your computer and available from the Dell Support icon on the

taskbar or from the Start button. Use this support utility for self-support information, software updates,

and health scans of your computing environment.

Accessing the Dell Support Utility

Access the Dell Support Utility from the Dell Support icon on the taskbar or from the Start menu.
If the Dell Support icon does not appear in your taskbar:

1 Click the Start button and point to Programs.
2 Click Dell Support and point to Dell Support Settings.
3 Ensure that the Show icon on the taskbar option is checked.

NOTE:

If the Dell Support Utility is not available from the Start menu, go to support.dell.com and download the

software.

The Dell Support Utility is customized for your computing environment.
The Dell Support icon in the taskbar functions differently when you click, double-click, or right-click the

icon.

Clicking the Dell Support Icon

Click or right-click the

icon to perform the following tasks:

• Check your computing environment

Configuration

Displays your hardware configuration for the selected

device.
The Dell Diagnostics obtains configuration information

for all devices from system setup, memory, and various

internal tests, and it displays the information in the

device list in the left pane of the screen. The device list

may not display the names of all the components

installed on your computer or all devices attached to your

computer.

Parameters

Allows you to customize the test by changing the test

settings.

Tab

Function

(continued)

Advertising