Error corles, messages and solutions, Error codes, messages and solutions – Canon B550 User Manual

Page 121

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Error corles, messages and solutions

The following table summarizes the error codes that appear on Activity reports (see

pg.92). the displayed messages and what to do for each error.

Message

Error Code Cause

BUSY/NO SIGNAL

#005/018

CHANGE CARTRIDGE

CHECK REC PAPER

#009

CHK. FRONT COVER

CHECK DOCUMENT #001

#011

Action

The telephone

number you dialed is

busy.

The other party's fax

is not working.

The other party is not

using a G3 machine.

The touch tone/rotary

pulse setting on your

FAXPHONE is incor­

rect.

The receiving fax did

not answer within 35

seconds.

The BJ cartridge is

empty or the ink has

dried out.

Try sending the document

at a later time.

Contact the other party

and have them check their

fax.

Contact the other party

and have them send or

receive the document

using a G3 machine.

Set your FAXPHONE to the

setting that matches your

telephone line. (See pg.14)

Contact the other party

and have them check their

fax. You can try to send the

document manually. For

an overseas call, add

pauses to the registered

number. (See pg.33)

Replace the BJ cartridge.

(See pg.103)

No paper in the

FAXPHONE or there

a paper jam.

The front cover is

open.

Add paper or clear the jam,

is then press [STOP]. (See

pg.6, 99)

Close the front cover.

Document is jammed. Remove the document you

are trying to send or copy

and start again. (See pg.

98)

The FAXPHONE tried

to poll another unit

but the other fax unit

did not have a docu­

ment to send.

Contact the other party

and have them set the

document for polling.

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