Ecovering from a failed, Irmware update using, Indows – Y-cam Cube User Manual
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7.4 Recovering from a failed Firmware update using Windows
If you have tried to install a new firmware on your camera, and the procedure has failed, your camera may be
unresponsive. If the firmware update failed, and your cameras BIOS loader has become corrupted, your cameras LED
will be flashing green when turned on.
If this has happened, we advise you to get in contact with your cameras reseller or Y-cam directly who may be able to fix
the camera.
There is a procedure you can try yourself, however it is quite advanced, so should only be attempted by those with a
solid understanding of TCP/IP and running commands from the DOS command prompt.
Procedure:
1. Download the correct new firmware for your camera fro
and save this to your hard
disk.
2. Unzip (uncompress) the firmware to a directory on your PC. Copy the firmware .MFW file to an easy to access
place, such as C:\firmware.
3. Write down the full name of the firmware .MFW filename.
4. Connect the camera via the Crossover Cable directly to your computer.
5. Open Network Settings, and make a note of your current TCP/IP Settings.
6. Now change them to the following:
IP Address: 192.168.168.100
Subnet Mask: 255.255.255.0
Default Gateway: 192.168.168.1
7. Click OK to save these settings.
8. Open an MS-DOS Command Prompt, or choose “Run” from the start menu and type “cmd.exe”.
9. Change the path in the command prompt to the location of the camera firmware (as in step 2) e.g. C:\firmware
and then leave this window open.
10. Power off the camera, wait 5 seconds, push down on the reset button on the side of the camera, and with the
reset button still pressed down, power on the camera again.
11. Release the reset button. The Green LED should start flashing indicating that the camera is in the Firmware
Dump Mode.
12. Go back to your Command Prompt window on your PC.
13. Type this command in to the prompt: "tftp -i 192.168.168.1 put YOUR_FIRMWARE_NAME.mfw"
14. You will need to replace YOUR_FIRMWARE_NAME.mfw with the name of the firmware you downloaded (step 3)
Press Enter after typing the command.
15. The camera's green LED will stop flashing. This means the firmware is being loaded.
16. Please wait until the LED starts flashing again – this means the firmware has finished installing.
17. Turn the power off to the camera.
18. Unplug the crossover cable.
19. Restore your TCP/IP Settings to their previous state (as in step 5)
Your camera should now be restored to its factory default settings and be working again – you can proceed to the start
of the manual and setup your camera as normal.