Compaq 326817-003 - Manual (Page 61)

6-4 Compaq DAT AutoLoader Reference Guide
Compaq Confidential – Need to Know Required
Writer: Debbie McRill Project: Compaq DAT AutoLoader Reference Guide Comments:
Part Number: 326817-003 File Name: g-ch6 Troubleshooting.doc Last Saved On: 12/20/99 2:42 PM
Troubleshooting After Installation
Follow the procedures in this section if the DAT AutoLoader has stopped
operating:
1. Run the Diagnostics utility.
2. Clean the DAT AutoLoader heads, card, and magazine loaders.
3. Replace the tape cassette.
4. If multiple DAT AutoLoaders or tape drives are used, ensure that each
tape drive has a unique SCSI ID. (Default=6)
5. Your DAT AutoLoader should be shipped from the factory with all
terminators removed. Verify that all terminators have been removed.
6. Check the controller, signal cable, and power cable connections to
ensure that they are properly seated.
7. Replace the cables, DAT AutoLoader, and finally the controller.
For Tru64 Unix
If drivers are not seen, Refer to the “Digital layered product” CD-ROM
distribution disc for kernal rebuilding information. Search for SCSI CAM
Layered Components for Tru64 UNIX Systems Version 3.1E Installation
Guide.
Installation information can also be found online. For instructions on locating
release notes and other information see the, Software Product Library
CD-Rom User Guide.
For Novell NetWare
Refer to the STORAGE.RDM file on the Support Software for Novell Products
(NSSD) diskette which was supplied with your workstation, server, or DAT
AutoLoader for troubleshooting information.