Before requesting help – Panasonic KX-TG2670N User Manual

Page 84

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Before Requesting Help

Problem

Remedy

You cannot have a
conversation using the

headset.

•Make sure that the headset is connected

properly (p. 74, 75).

• may have been pressed. If the

button lights, press (*>] to continue the

conversation with the headset.

•If “EXiT=Headset” is displayed on the

base unit, press lEXlTt to switch from

the speakerphone to the headset.

Answering System

Problem

Remedy

The answering system is on,
but incoming messages are

not recorded.

•The recording time is set to “Greeting

only”. Select “1 minute” or “3 minutes”

(p. 21).

•Memory is full. Erase some, or all, of the

messages (p. 57).

You cannot listen to the
recorded messages.

•Make sure that the unit is in the standby

mode.

“Message full”

flashes

on the base unit display and
the ANSWER ON indicator

flashes rapidly, and no new

messages are recorded.

•Memory is full. Erase some, or all, of the

messages (p. 57).

You cannot operate the
answering system at the
base unit.

•The handset user is operating the

answering system, or is engaged in an

outside call. Wait until “Handset in

use”

disappears.

You cannot operate the

answering system from a
touch tone phone.

•Make sure you enter the correct remote

code.

•The answering system may not respond

if the tones are too short to activate the
unit. Press each button firmly.

•The answering system is off. Turn it on

(p. 69).

84

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