Kofax Communication Server 9.1 - Manual (Page 16)

TC/WEB Tcweb_User_50112.Doc
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2.2.2 Outbox Actions
2.2.2.1 Cancel
If the user wants to cancel one or more outgoing
messages he simply has to select them in the
outbox folder view and press the Cancel button.
If possible, the messages will be canceled. A
message that has been cancelled will not be
sent.
The message will not be terminated. Whether
the message moves into the Short Term Archive
depends on the termination settings of the
source of the message.
(LINK, TCfW
,…)
Note: Multiple selection is possible.
Picture 27: Cancel button
2.2.2.2 Correct
The user can edit the recipients of a message by
selecting a message and pressing the Correct
button.
Note: Only the first selected
message will be corrected.
Note: Directory lookup is not
supported in the Correct tool in TC/Web.
Note: Sending to user groups or
distribution lists is not supported.
Picture 28: Correct button
Picture 29: Changing the recipient
2.2.2.3 Reactivate
Sometimes messages cannot be sent
successfully. For example, a fax cannot be sent
if the receiving fax machine is not on.
The KCS system tries resending these
messages with increasing time between the
retries. After the last unsuccessful retry the
message will be marked as a "problem" and will
Picture 30: Reactivate button