Kofax Communication Server 9.1 User Manual

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TABLE OF CONTENTS

1.

INTRODUCTION .............................................................................................................................................. 5

1.1

Features ...................................................................................................................................................... 5

1.2

Requirements ............................................................................................................................................. 5

1.2.1

Browser -------------------------------------------------------------------------------------------------------------------- 5

1.2.2

Java VM Version -------------------------------------------------------------------------------------------------------- 5

1.2.3

Browser Settings -------------------------------------------------------------------------------------------------------- 5

2.

STANDARD FEATURES ................................................................................................................................. 6

2.1

Getting Started ............................................................................................................................................ 6

2.1.1

Login Errors --------------------------------------------------------------------------------------------------------------- 6

2.1.2

User Inactivity Timeout------------------------------------------------------------------------------------------------- 8

2.1.3

General View After Login ---------------------------------------------------------------------------------------------- 8

2.1.4

User Manual in HTML Format ---------------------------------------------------------------------------------------- 8

2.1.5

Toolbar --------------------------------------------------------------------------------------------------------------------- 9

2.1.6

Message Views ---------------------------------------------------------------------------------------------------------- 9

2.1.7

Tool View ----------------------------------------------------------------------------------------------------------------- 10

2.1.8

Logout --------------------------------------------------------------------------------------------------------------------- 14

2.2

Opening Messages ................................................................................................................................... 15

2.2.1

Preview ------------------------------------------------------------------------------------------------------------------- 15

2.2.2

Outbox Actions ---------------------------------------------------------------------------------------------------------- 16

2.2.3

Inbox Actions ------------------------------------------------------------------------------------------------------------ 17

2.2.4

Message View ---------------------------------------------------------------------------------------------------------- 19

2.2.5

Message Properties --------------------------------------------------------------------------------------------------- 23

2.3

Outbox ...................................................................................................................................................... 25

2.3.1

Long Text for Error Codes ------------------------------------------------------------------------------------------- 25

2.3.2

Output Outbox as Text File ------------------------------------------------------------------------------------------ 25

2.4

Sending a Message .................................................................................................................................. 26

2.4.1

New Message Tool ---------------------------------------------------------------------------------------------------- 26

2.4.2

Cover Page Selection ------------------------------------------------------------------------------------------------- 27

2.4.3

Address Book Tool ----------------------------------------------------------------------------------------------------- 27

2.4.4

Manage Attachments -------------------------------------------------------------------------------------------------- 28

2.4.5

Voice Attachments ----------------------------------------------------------------------------------------------------- 28

2.4.6

Send Options ------------------------------------------------------------------------------------------------------------ 28

2.4.7

Sending a Message for Authorization ----------------------------------------------------------------------------- 30

2.4.8

Resubmit a Message -------------------------------------------------------------------------------------------------- 31

2.4.9

Send Confirmation for Previously Sent Message -------------------------------------------------------------- 31

2.5

Recipients ................................................................................................................................................. 32

2.5.1

Address Books ---------------------------------------------------------------------------------------------------------- 32

2.5.2

Creating and Editing Recipients ------------------------------------------------------------------------------------ 33

2.5.3

All Address Books Option for System User Administrator ---------------------------------------------------- 33

2.6

Distribution Lists ....................................................................................................................................... 34

2.6.1

Creating or Editing a Distribution List ----------------------------------------------------------------------------- 35

2.6.2

Changing the Recipients of a Distribution List ------------------------------------------------------------------ 35

2.6.3

Importing Recipients from a Text File ----------------------------------------------------------------------------- 36

2.6.4

Exporting Distribution Lists to a Text File------------------------------------------------------------------------- 39

2.6.5

Downloading Fax OCR Cover Sheets----------------------------------------------------------------------------- 40

2.7

Options ..................................................................................................................................................... 41

2.7.1

Identity -------------------------------------------------------------------------------------------------------------------- 41

2.7.2

Password Options ------------------------------------------------------------------------------------------------------ 41

2.7.3

Addresses ---------------------------------------------------------------------------------------------------------------- 42

2.7.4

Events --------------------------------------------------------------------------------------------------------------------- 42

2.7.5

Change Password ----------------------------------------------------------------------------------------------------- 42

2.7.6

Settings ------------------------------------------------------------------------------------------------------------------- 43

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